our PRIVACY POLICY

Last updated: August 2019

Please read carefully as this page provides our policies regarding the collection, use, and disclosure of Personal Information we may collect from you while accessing or booking products and or services on our website www.vivatrvl.com

How we collect and use your information

While accessing or using www.vivatrvl.com, the “Site”, or purchasing a service or product through our Site, we may ask you to provide us with certain personal details and information that can be used to contact or identify you. Personal information may include, but is not limited to your name, last name, sex, age, birth date, passport number, nationality, among other ("Personal Information"). By providing any personal information to us, you accept this Privacy Policy and use of personal information.

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that are relevant or applicable to our website and the products and services that we provide. By subscribing to our mailing list, you accept for us to contact you with promotional, informational, or marketing information.

When you purchase one of our products or services, we will use your personal information to contact you with details and relevant information regarding the product or service to be rendered. As an example, we will email you with the confirmation details for your upcoming trip.

We can also use your information to identify and tell you about services we think you may be interested in, including sending email newsletters or sending printed materials to your mailing address.

Under some circumstances we might be required to provide relevant information, which may include sensitive personal information, to law enforcers, insurers, their agents and medical staff in circumstances where we/they need to act on your behalf or in the interest of travelers or in an emergency.

We may also use your information to make improvements to our Site, including but not limited to enhance the access and easiness to find information.

During the course of a trip our staff will take multiple pictures or images of both individuals and groups joining our trips. We may use these pictures for promotional or marketing activities in our Site, via email, printed, social media and any other marketing distribution channel as decided by us. By joining our trips, you allow and consent for us to use any of the pictures taken for future marketing, promotional, and informational reasons, including sharing them on social media. As an example, we may post a group or individual picture on our Instagram and Facebook accounts without notification. If you don’t want any images or pictures posted or used in our marketing efforts, please let us know in writing.

Site Access Data and Cookies

We collect statistical and user information that your browser sends whenever you visit our Site ("Data"). This data may include information such as your computer's location, country, city, IP address, browser type, the pages of our Site that you visit, the time and date, among other statistics. In addition, we may use third party services such as Squarespace Analytics that collect, monitor and analyze this data for the purpose of enhancing our marketing and customer service efforts

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We recommend that you find out more about cookies, how they work, and how to disable them. There are many on-line resources that provide significant amount of details regarding cookies. By using our Site, you consent to our use of cookies. 

Our Site may contain links to third party websites, micro-sites or analytical tools (eg Google) not controlled or owned by us.  It is your responsibility to check the status of these sites before using them, including their privacy policies and terms of service and use.  We are not responsible for the privacy policies or the content of any other Site.

Security

Although while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No method of communication or transmission of data over the Internet or data storage device or method is 100% secure against unauthorized access. The security of your Personal Information is of most importance to us.

Regarding payments, all online payments are transmitted over a secure socket layer (SSL) connection. Credit card information is transmitted immediately to a third-party payment solution via an encrypted connection. Please know that we do not store your credit card payment information.

Changes To This Privacy Policy

This Privacy Policy is effective as of August 1st, 2019 and will be effective from day of posting until any further changes or updates reflected on the website.  

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. By using or returning to this Site, you acknowledge any modifications to this Policy or the Site and consent to abide and be bound by the modified Privacy Policy. 

Contact Us

 If you have any questions about this Privacy Policy, please contact us.